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Terms & Conditions Three Detailers – Mobile Car Detailing Services
- Introduction
Welcome to Three Detailers (“we”, “our”, “us”).
These Terms & Conditions govern your use of our website and booking system for mobile car detailing services within the Kingdom of Saudi Arabia.
By using our website or making a booking, you agree to these Terms.
- Company Information
Business Name: Three Detailers
Commercial Registration (CR): 7050713325
Location: Kingdom of Saudi Arabia
Email: Info@threedetailers.com
Phone: 0552549917
- Services
We provide mobile car detailing and car wash services at customer-selected locations within our service areas.
- Services are subject to availability based on location and time slot
- We reserve the right to refuse or cancel service if:
- The location is outside our service coverage
- The location is unsafe or inaccessible
- Incorrect or misleading booking details are provided
- Booking & Appointment Terms
To complete a booking, you must provide:
- Accurate service location (via map or manual entry)
- Vehicle details (type, size, condition)
You are responsible for:
- Ensuring the vehicle is accessible at the scheduled time
- Providing a safe and suitable working environment
Failure to meet these conditions may result in cancellation without refund.
- Location & Service Area (Map-Based Detection)
Our system uses location technology powered by
Google Maps Platform
to determine whether your address falls within our service areas.
By using our website, you acknowledge and agree that:
- Service availability is determined based on system-detected location
- Service areas are defined using digital map zones (polygons)
- Location detection may not always be fully accurate due to:
- Device limitations
- GPS inaccuracies
- Map service limitations
We reserve the right to:
- Cancel or reschedule bookings if the actual location is outside our service area
- Adjust service availability based on location verification
- Pricing & Vehicle Size Policy
All prices are displayed in Saudi Riyals (SAR) and include VAT.
Final pricing is determined based on:
- Selected service
- Vehicle size category (e.g., Sedan, SUV, etc.)
Important:
- Additional charges may apply for larger vehicles (e.g., SUVs)
- Pricing is calculated at the time of booking and shown before payment
- You agree that:
- The selected vehicle size is accurate
- Any incorrect selection may result in:
- Price adjustment
- Service refusal if not corrected
We reserve the right to correct pricing errors at any time.
- Saved Vehicles (Saved Cars Feature)
Our platform may allow you to store vehicle information for convenience.
By using this feature, you agree that:
- You are responsible for ensuring all saved vehicle details are accurate and up to date
- You must verify vehicle details before confirming any booking
- We are not liable for:
- Incorrect bookings resulting from outdated or inaccurate saved data
- Pricing differences caused by incorrect vehicle selection
- Cancellation & Refund Policy
- Bookings may be cancelled or rescheduled up to [6–12 hours recommended] before the appointment for a full refund
- Late cancellations or failure to attend (“no-show”) may result in:
Refunds (if applicable):
- Processed within [5-10] business days
- Issued to the original payment method
- Customer Responsibilities
You agree to:
- Remove all personal valuables from the vehicle
- Ensure safe access and working conditions
We are not responsible for:
- Loss or damage to personal belongings left inside the vehicle
- Service Limitations
- Results may vary depending on vehicle condition
- Some stains, odors, or damage may not be fully removable
- Service quality may be affected by environmental conditions (e.g., weather)
- Liability Disclaimer
To the maximum extent permitted under Saudi law:
- We are not liable for:
- Pre-existing vehicle damage
- Minor cosmetic changes resulting from cleaning processes
- Our total liability is limited to:
- The amount paid for the specific service
- Delays & Force Majeure
We are not responsible for delays caused by:
- Traffic conditions
- Weather
- Government restrictions
- Events beyond our reasonable control
Appointments may be rescheduled accordingly.
- Personal Data & Privacy
We process personal data in accordance with the
Personal Data Protection Law Saudi Arabia.
Data collected may include:
- Name
- Phone number
- Address/location data
- Vehicle details
This data is used for:
- Booking and service fulfillment
- Customer communication
We do not share personal data without consent unless required by law.
- Intellectual Property
All website content, including text, design, branding, and images, is the property of Three Detailers and may not be used without permission.
- Website Usage
You agree not to:
- Use the website for unlawful purposes
- Submit false or misleading information
- Attempt to disrupt or gain unauthorized access to the system
- Governing Law
These Terms are governed by the laws of the Kingdom of Saudi Arabia, including the
E-Commerce Law Saudi Arabia.
Any disputes shall be resolved through the competent courts in Saudi Arabia.
- Amendments
We reserve the right to update or modify these Terms at any time.
Continued use of the website constitutes acceptance of the updated Terms.
- Contact Information
Three Detailers
Email: Info@threedetailers.com
Phone: 0552549917
