1. Introduction

This Privacy Policy explains how Three Detailers (“we”, “our”, “us”) collects, uses, and protects your personal data when you use our website and booking platform.

We are committed to protecting your privacy in accordance with the
Personal Data Protection Law Saudi Arabia.

By using our website, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of personal data:

A. Personal Information

• Full name
• Phone number
• Email address

B. Location Data

• Service address entered by you
• GPS/location data (if you enable location access)

C. Vehicle Information

• Car brand, model, size, color
• License plate (if provided)
• Saved vehicle details

D. Booking Information

• Selected services
• Appointment date and time
• Payment details (processed via third-party providers)

E. Technical Data

• IP address
• Browser type and device information
• Website usage data (cookies, analytics)

3. How We Collect Data

We collect data when you:

• Book a service
• Fill out forms on our website
• Use location services
• Save vehicle details
• Contact us

We also collect certain data automatically through cookies and tracking technologies.

4. Use of Google Maps & Location Services

Our website uses
Google Maps Platform
to provide location-based features.

This includes:

• Address search and autocomplete
• Map display and navigation
• Determining service availability

By using our website:

• You consent to the collection of location data
• Your data may be processed by Google in accordance with their policies:
  https://policies.google.com/privacy

We do not control how Google processes your data outside our platform.

5. How We Use Your Data

We use your data to:

• Process and manage bookings
• Deliver our services
• Determine service area eligibility
• Calculate pricing (based on vehicle details)
• Communicate with you (confirmations, updates)
• Improve our website and services

6. Legal Basis for Processing

We process your personal data based on:

• Your consent
• Performance of a contract (booking services)
• Compliance with legal obligations under Saudi law

7. Data Sharing

We do not sell your personal data.

We may share data with:

• Payment service providers (for transactions)
• Technical service providers (hosting, analytics)
• Government authorities (if required by law)

All third parties are required to protect your data.

8. Data Retention

We retain your data only as long as necessary for:

• Providing services
• Legal and regulatory requirements

You may request deletion of your data at any time (see Section 10).

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure servers
• Encrypted communication (SSL)
• Access controls

However, no system is completely secure.

10. Your Rights (Under Saudi PDPL)

Under the
Personal Data Protection Law Saudi Arabia, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise your rights, contact us using the details below.

11. Cookies & Tracking Technologies

We use cookies to:

• Improve website performance
• Remember user preferences
• Analyze usage

You can control cookies through your browser settings.

12. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

13. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

13. Vehicle Photography & Videography

To maintain service quality, training standards, and customer satisfaction, Three Detailers may take photographs or videos of vehicles before, during, and after services are performed.

Such images or videos may be used for:

• Quality assurance and quality control purposes
• Documentation of vehicle condition before and after service
• Internal training and operational improvement
• Resolving customer inquiries, complaints, or disputes
• Verifying completion of services

Any photographs or videos collected for these purposes will be handled in accordance with this Privacy Policy and applicable laws.

Three Detailers will not use photographs or videos that reasonably identify a customer, vehicle registration number, personal belongings, location, or other identifiable information for advertising, marketing, social media, or promotional purposes without obtaining the customer’s prior consent.

Where consent is provided, the customer grants Three Detailers permission to use the approved photographs or videos for promotional and marketing purposes, including publication on websites, social media platforms, advertisements, and other marketing materials.

Customers may refuse or withdraw consent for marketing use at any time by contacting Three Detailers. Withdrawal of consent will not affect our use of photographs or videos already collected for operational, quality assurance, documentation, or legal purposes.

14. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

15. Contact Us

For any privacy-related inquiries:

Three Detailers

Email: Info@threedetailers.com
Phone: 0552549917